Express Towing Services Corporation Testimonials
Out of this world towing experience!
this is the best towing service company in the world and al is a wonderful person committed to helping people and providing truly exceptional professional service. My daughter and I had a five hour car ride home ahead of us on Friday starting at 4:00 pm when our car broke down on route and we called express towing service. not familiar with Ottawa area we were not able to provide al with our exact location of where we were but al was persistent and located us and promptly took us to a repair shop that we requested as we had passed it just before our car stopped. the repair shop’was near closing and when we told al that we were concerned that we wouldn’t be able to make it home that night as it was a Friday night , almost near 5pm closing time with possible parts needing to be ordered, al asked us some questions to see if he could determine what parts might be needed to get our car back on the road. earlier in the week I had taken my car to a garage due to battery light on and they mentioned a possible alternator concern but said that my battery was okay and that they would need to order an alternator but as the lights were no longer on all seemed okay with my car. However Al determined that the alternator was probably the reason for this breakdown and he located a garage for us that could order the alternator part and work on our car that night. we are very very grateful to Al and the repair garage mechanics as we were back on the road with a new alternator , heading home before 7:00 pm and the cost for express towing service and car repairs were very reasonable and affordable. We would never have been able to make it home that night without al’s expertise, commitment, honesty, hard-work and out of this world service, I will recommend Al and express towing service rescue team to everyone I know.
AMAZING SERVICE!!!!!! I cannot tell you how great these guys are. I called them, got the problem solved, then (being an idiot) didn’t listen to what they told me to do (leave the car running) , called them back !….. and he cAme back, fixed it again, no charge. Come on. That is badass service. Hiiiiiiighly recommend!!!!!!!
The company that cares!
WOW, I’m not really sure I can find the words to adequately express how Al’s help saved me in a time of need and costly expense. I want the public to learn about this company and it’s ownership because what I called them for was simply a tow for my junked car, from the dealer to my home, until I could figure out what to do with it and was distraught about the whole situation. What I received was help from a beautiful and caring young man who said, “Let me help you…” and, he did! He asked for my story, presented a solution almost instantly and made it happen at a price that was actually reasonable! And, he would not let me leave his shop until he was sure I felt okay again…he had already been paid in full btw!!! His last sign off was, “Thank you from your local tow guy that genuinely cares.” WELL, TAKE IT FROM ME – THESE GUYS DO!!!! Businesses with commercial vehicles and people with personal cars should call Al NOW!
Express Towing did a fantastic job. My car was deep in the snow after sliding off the road. Al was the driver and he did an excellent job getting it out with no damage and was extremely professional, friendly, and talented. Al took the time to check in with both my boyfriend (who made the initial call to the company) and me to make sure I was on the road safely and that I knew what next steps to take. The whole process was quick and easy. The price was reasonable for the service provided, and I was happy to pay it after the care me and my car received. I will continue to use the service if I ever need another tow truck, and I will be telling my friends and family to do the same! 10/10 I would recommend!
excellent towing service
Express towing service was EXCELLENT. mY EXPERICENCE WAS ONY POSITIVE. SAM THE DRIVER WAS PROFESSIONAL AND MOST IMPORTANTALY HE TOOK GREAT CARE OF MY VECHICLE NOT TO DAMAGE IT. THE FLAT BED ARRIVED WITHIN 30 MIN FROM MAKING THE CALL, AND THE CAR WAS GONE SHORTLY AFTER. EVERTHING WENT SMOOTHLY . i DID CALL AROUND TO OTHER TOWING COMPANIES AND i KNOW i MADE THE RIGHT CHOICE TO GO WITH eXPRESS TOWING. i RECOMMEND THIS COMPANY TO MY FRIENDS AND FAMILY AND I WILL ONLY USE THIS COMPANY FOR WHEN i NEED THEIR SERVICES. THE PRICE WAS ALSO VERY REASONABLE, NO HIDDEN FEES OR SURPISE AMOUNT CHARGED TO CREDIT CARD, VERY HONEST. MY EXPERIENCE WAS STRESS FREE .